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SME Senior Manager

San Francisco
Alarm Full Time

Job Description

About TaxBit

TaxBit is helping to drive mainstream adoption of digital assets by connecting the consumer, enterprise, and government tax and accounting ecosystems. 

 

Our Software-as-a-Service platform streamlines our customers’ reporting experience across traditional and digital asset classes. We are trusted in this work by thousands of consumers, leading exchanges and enterprises, government agencies (including the IRS), respected accounting firms, and others to solve complex accounting problems at scale and ensure compliance with the latest tax laws. TaxBit investors include Paradigm, Tiger Global, PayPal Ventures, Winklevoss Capital, Coinbase Ventures, and other leading crypto investors. Our team is located in Salt Lake City, UT and Seattle, WA.

 

If you’re searching for a company that’s dedicated to your growth, recognizes your unique contribution, and provides a fun, flexible and inclusive work environment, then TaxBit is the place for you. We’re looking for team members ready to join a hypergrowth company and are excited to work at the forefront of an entirely new industry. 

 

The Role

 

As a SME Sr Manager you’ll be a member of TaxBit’s Subject Matter Expert (SME) team. 

 

Your role will include: 

 

  • Providing best-in-class user experience by assisting with customer implementations and playing a leading role in technical accounting discovery and solution delivery
  • Driving impact for our go-to-market teams by being a strong SME resource to support our go-to-market initiatives 
  • Be a US GAAP domain expert with respect to digital asset accounting and reporting
  • Becoming intimately familiar with our products and supporting product development through testing new features, performing quality control for client implementations, and providing critical product feedback
  • Working closely with Customer Operations to support execution of our enterprise and public sector solutions
  • Delivering amazing experiences to TaxBit partners, prospects, and customers; we hold ourselves to a high standard of excellence
  • Being an expert in TaxBit’s market solutions in order to adequately communicate market impact and product value to external parties 
  • Being an expert in accounting, sub-ledger technology, and period end workflows to support client needs 
  • Working with a team of experts to support a wide variety of needs as our business continues to scale and grow rapidly 

 

The ideal candidate for this role is someone who is an expert in accounting, has a working knowledge of digital asset accounting, ability to track and follow the regulatory landscape, understands the period close process, has experience working with ERP and subledger solutions, is an exceptional communicator and presenter (for internal and external purposes), has extensive experience serving in a client facing capacity, a self-starter who can navigate complexity and ambiguity, ability to work across functions and support competing priorities, a team-first mentality who is a culture-add, ability to manage projects from beginning to end, eagerness to dive into product testing support product development, a quick learner who’s eager to dive in and provide solutions. Most importantly, you possess a do-whatever-it-takes mentality to ensure our prospects and clients have the best possible experience.

 

Key Responsibilities

  • Partner with Customer Operations to drive delivery on engagements with enterprise customers
  • Partner with product to ensure the quality and integrity of TaxBit products 
  • Partner with go-to-market teams to drive sales support and success
  • Leverage subject matter expertise in complex digital asset accounting topics to better support TaxBit prospects and customers
  • Be “hands-on” in serving internal stakeholder and client needs (including system discovery, product testing, sales, implementations, and customer success) 
  • Develop and socialize expertise of prospect/client data and how it can be consumed and integrated into TaxBit’s systems for comprehensive solution delivery
  • Understand TaxBit’s data model and the downstream accounting implications to ensure solution engineering is robust and accurate 
  • Work with TaxBit SME, Engineering, and Product teams to communicate about market trends and needs to ensure product market fit
  • Evaluate the current needs within partner processes and work cross-functionally to determine how best to meet customer needs
  • Develop a deep understanding of our customers and their business, processes, and products through proactive communication and in depth discovery

 

Desired Skills & Qualifications

  • 8+ years of accounting experience working in public accounting or industry (experience working with digital asset accounting is a plus)
  • Degree in accounting (preferably a masters degree)
  • CPA certification
  • Exceptional organizational and management skills; ability to juggle multiple projects and disparate information
  • Critical thinker with strong analytical and problem-solving skills; high attention to detail and thoroughness in approach
  • Team player who is eager to roll up their sleeves and contribute from day 1; brings a great attitude, work-ethic, and eagerness to learn and develop
  • Proficiency with Excel and ability to develop new/pertinent skill sets
  • A passion for digital assets and solving critical accounting and reporting needs in the space (deep familiarity with the digital asset landscape, DeFi, etc. is a plus)
  • Ready to identify and perform job functions with minimal supervision
  • Strong desire to keep up with emerging issues, news, and best practices within the industry
  • Exceptional communication skills and the ability to present solutions and represent TaxBit 

Why you want to work here

  • Competitive cash and equity compensation
  • Investment in your physical and mental well-being with a robust offering of health, dental, and vision benefits with certain plans eligible for 100% premium coverage
  • A modern 401(k) plan that includes access to crypto, financial wellness benefits, low fees, and more
  • Unlimited PTO - take time away to rest, refuel, and recharge
  • Paid parental leave to bond with your new child
  • Friday team lunches
  • Autonomous work and flexibility in how work is performed

TaxBit requires all new employees to submit proof of their COVID-19 vaccination status as a condition of their employment. As such, your failure to timely provide such information, upon TaxBit's request, may result in the revocation of your offer or the termination of your employment with TaxBit, as applicable. 

We are committed to maintaining a safe and inclusive workplace, and our vaccination policy will evolve in response to the changing risks and regulations associated with COVID-19.

TaxBit

TaxBit

TaxBit is helping to drive mainstream adoption of digital assets by connecting the consumer, enterprise, and government tax and accounting ecosystems. Our Software-as-a-Service platform streamlines our customers’ reporting experience across traditional and digital asset classes. We are trusted in this work by thousands of consumers, leading exchanges and enterprises, government agencies (including the IRS), respected accounting firms, and others to solve complex accounting problems at scale and ensure compliance with the latest tax laws. TaxBit investors include Paradigm, Tiger Global, PayPal Ventures, Winklevoss Capital, Coinbase Ventures, and other leading crypto investors. Our team is located in Salt Lake City, UT and Seattle, WA. If you’re searching for a company that’s dedicated to your growth, recognizes your unique contribution, and provides a fun, flexible and inclusive work environment, then TaxBit is the place for you. We’re looking for team members ready to join a hypergrowth company and are excited to work at the forefront of an entirely new industry.

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