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Fraud Analyst

New York
Alarm Full Time

Job Description

Help us Build the Future of Money

Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner.

Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!

The Department: Trust & Safety

Trust & Safety at Gemini is a team dedicated to stopping bad actors, securing our user’s funds and ensuring the integrity of Gemini’s digital asset marketplace. We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.

The Role: Credit Card Fraud Strategy Associate

Gemini’s Trust & Safety team is looking for a fraud strategy associate to contribute to Gemini’s efforts in newly launched credit card initiatives. In this role, you will be responsible for identifying, investigating, responding to and ultimately preventing fraud and account takeovers on the Gemini credit platform, while ensuring our customers have a both secure and seamless experience.  You will play a major part in building and setting the direction of a high-performing team. 

Responsibilities:

  • Fraud Core Strategy Analytics 
    • This role will lead analysis effort to develop core fraud strategies (including rules, cutoffs, policies, operational flows, etc.) to protect firm from card transactional fraud related losses and improve customers experience 
    • Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
    • Able to interpret large complex data to formulate problem statement and generate conclusions regarding underlying risk dynamics, trend and further opportunities 
    • Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools
  • Reporting 
    • Generate post fraud strategy implementation review reports on a regular basis, and evaluate currents strategies come up with improving ideas and suggestions based on newly detected pattern 
    • Prepare Ad-hoc fraud strategy related requests, and use analytical data/dashboards to create a solid analytical story to senior management      
  •  Cross-functional collaboration 
    • Work closely and provide clear communication (oral and written) with across functional teams such as Operation, Credit, Marketing, and collection to further improve fraud detection strategies 

 Minimum Qualifications: 

  • BA/BS in relevant field or commensurate years of experience 
  • 1 - 3 years of commercial lending product analysis experience 
  • Familiarity or experience with relational databases and SQL
  • Great verbal, written and communication skills 
  • Ability to think on the feet and maintain composure in difficult and complex situations
  • Comfortable with making decisions in ambiguity
  • Roll-up-the-sleeves, no-task-is-too-small-attitude - willingness to do what’s necessary to ensure the safety of our customers 
  • A healthy balance of empathy and skepticism, and the ability to question one’s own assumptions

Preferred Qualifications

  • Data visualization using Business Intelligence tools (e.g. Tableau, Looker etc.) is a huge plus

It Pays to Work Here

The compensation & benefits package for this role includes:
  • Competitive starting salary
  • A discretionary annual bonus
  • Long-term incentive in the form of a new hire equity grant
  • Comprehensive health plans
  • 401K with company matching
  • Annual Learning & Development stipend
  • Paid Parental Leave
  • Flexible time off

Salary Range: In compliance with the New York City Pay Transparency Law, the base salary range for this role is between $66,000 - $84,000 in New York City. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH

Gemini

Gemini

Gemini is a regulated cryptocurrency exchange, wallet, and custodian that makes it simple and secure to buy bitcoin, ether, and other cryptocurrencies.

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At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Juneteenth, Harvey Milk Day, and International Migrant’s Day, and a commitment to continue revisiting and reevaluating our diversity culture. 

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. Additionally, if you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.  

Applying from the EU? Please review our Candidate GDPR Notice.

  

By submitting this application, I consent to and authorize Chainalysis to contact my former employers, and any and all other persons and organizations for information bearing upon my qualifications for employment.  I further authorize the listed employers, schools and personal references to give Chainalysis (without further notice to me) any and all information about my previous employment and education, along with other pertinent information they may have, and hereby waive any actions which I may have against either party(ies) for providing a reference.  I understand any future employment will be contingent on the Company receiving satisfactory employment references.


Chainalysis COVID-19 Policy - USA

All employees are required to have or obtain a COVID-19 vaccination as a condition of employment at Chainalysis, unless an exemption has been approved. All employees shall be required to report their vaccine status. All new employees shall be required to provide proof of their vaccination status prior to the start of their employment.  

Chainalysis COVID-19 Policy - EMEAAs an employer, Chainalysis is obliged to ensure a healthy and safe working environment. This means that we must try to prevent the coronavirus from spreading inside the workplace and all employees are obliged to follow the local regulations issued by the relevant health authorities.  

  • To help support a safe work environment, we encourage all employees in EMEA to get fully vaccinated against COVID-19.
  • Employees will not be required to attend an event or in-person customer meeting. 
  • Employees in the EU and the UK are allowed to travel internationally for internal meetings to any country deemed “green or amber” by the EU and the UK authorities. All attendees for Chainalysis in-person events or meetings will be required to adhere to the following guidelines:  
    • International travel will only be permitted if you receive approval from both your manager and Executive Leader
    • You must familiarize yourself and comply with any screening/safety protocols imposed by the entity/individual hosting the in-person meeting or event
    • You must comply with any and all safety guidelines and travel restrictions established by applicable law  
    • If you are in close or proximate contact with others at the event/customer site and test positive for COVID-19, you must immediately notify the People Team and avoid contact with others for 10 days

Chainalysis COVID-19 Policy - APACWith circumstances changing on a regular basis and parts of our APAC team going in and out of mandatory lockdown, APAC will continue to follow country legislation and guidelines.