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Content Designer

$69,000 - $122,000 per YEAR
San Francisco
Alarm Full Time

Job Description

Imagine a world where everyone is a trader. OKCoin is on a mission to make crypto investing and trading more accessible to anyone around the world. We’re building the next generation of tools to help onboard investors and traders who’ve been on the fence about crypto.
OKCoin is a globally licensed exchange with offices in San Francisco, Malta, Hong Kong, Singapore, Japan, and Korea. We’re a collective of global citizens with a common passion to help decentralize finance and level the economic playing field for everyone around the world.
About the opportunity:
Our mission is to help the next billion people experience the future of finance. We’re looking for Content Designers to help define the future of our products, set strategies, and develop a culture of excellent user experience in all areas where we interact with customers.
As a Content Designer you'll join our established, global content team and dive into high-impact content initiatives to guide users through our products in an effective and delightful way. You’ll bring your experience working on consumer products to design content experiments, ship improvements, and measure results. If you love wrangling opinions, reconciling them with data, and making sure people are rowing in the same direction, then leave us a hello.
What you’ll achieve
  • Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
  • Generate ideas quickly, and connect regularly with customers to validate directions
  • Participate in design critiques and present work in product leadership feedback meetings
  • Own end-to-end content quality, which includes translating the brand into our products
  • Advocate for the content design perspective throughout the product development process, influence strategic decisions improve the overall product experience, and ensure consistency
  • Partner with product designers, product managers, user researchers, product marketers, and engineers to build and ship experiences that represent the company vision
  • Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
What we look for in you
  • 5+ years of experience as a UX writer, product content strategist, content designer, growth writer or a similar role
  • A solid history of outstanding writing and a portfolio of strong examples with stories of how your end-to-end writing approach and role led to meaningful improvements
  • A natural instinct for tackling large, complex problems head-on, and a tendency towards action
  • A passion for inspiring design and product teammates with a clear vision
  • Ability to achieve consistency by following, maintaining, and evolving content standards
  • Familiarity with content strategy, content design, or information architecture concepts
  • Solid understanding of user experience design principles and interaction patterns
  • Comfortable in a global, fast-paced, highly dynamic environment with multiple stakeholders
  • Excellent communication and presentation skills
  • Comfortable presenting and working with senior executives
  • Experience designing content experiences for fintech, investment platforms, or crypto products.
  • Experience working with global teams across offices and timezones
  • Fluent in Mandarin
Who we are
Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 30 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. We make it easy to buy and sell crypto and provide access to passive income earning opportunities.
The Experience team at Okcoin is a group of multidisciplinary creatives, designers, technologists and writers that believe in blending the best of visual and experience design to create delightful products for our customers. Content design is a strategic, user-centric, and data-informed function within the Experience team. We value craft and intuitive interaction to solve complex design problems — balancing customer needs and business objectives.
Highlights of Perks and Benefits
  • Market competitive total compensation package
  • Comprehensive insurance package including medical, dental, vision, disability & life insurance (Company pays 100% for employee/80% for dependents)
  • 401K with company contribution
  • Accrued PTO policy, company paid holidays, and flexible hours
  • Paid Parental Leave
  • Employee Referral Bonus Program paid in BTC
  • Company Donation Match
  • More surprises when you join!
Okcoin Statement
Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We're building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, Japan, and Korea, and we believe in you working wherever you work best.

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